Shipping policy

Shipping Policy

Thank you for shopping with us.

Cash on Delivery (COD) Confirmation Policy

• To ensure genuine orders and provide the best service to our customers, we follow a confirmation process for all Cash on Delivery (COD) orders.

• All COD orders require a 15% advance confirmation amount.

•This advance amount is fully adjusted in the final order total.
The remaining balance will be paid at the time of delivery.

• After placing a COD order, you will receive a confirmation call or email from our team.

• Orders will be processed and shipped only after successful confirmation.

• If confirmation is not completed within the specified time, the order may be automatically cancelled.

• This process helps us prevent fake orders and ensures timely delivery for genuine customers.

Processing Time:
• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Time:
• Standard delivery time is 3–7 business days within India.
• Delivery timelines may vary depending on location and courier service.

Shipping Charges:
• Shipping charges are calculated at checkout.
• Free shipping may be offered on selected products or during promotions.

Order Tracking:
• Once your order is shipped, tracking details will be shared via SMS or email.

Delivery Delays:
• Delays may occur due to weather conditions, public holidays, or unforeseen courier issues.
• We are not responsible for delays caused by courier partners.

Incorrect Address:
• Please ensure the shipping address is correct.
• We are not responsible for non-delivery due to incorrect or incomplete address.

Damaged or Missing Items:
• If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with photos or videos.